Treatments A–ZTalking therapy

Coping training

Also called coping strategy enhancement

A talking therapy that helps people with persistent voices find the ways of coping that work for them, and use them more deliberately.

At a glance

Type
Talking therapy
Used for
People whose voices or other psychotic symptoms persist despite medicine
Status
In treatment guidelines, as part of CBT for psychosis
First used
1993, in a trial in Manchester
Evidence
EmergingHow evidence is rated
Format
One to one with a therapist. A brief version has 4 sessions; the Groningen programme lasted 9 months and included the family
Starts to work
In the brief version, distress from voices fell over 4 sessions
Possible downsides
Voices rarely stop altogether, the evidence comes from small studies, many people in the first trial did not complete it
In Europe
Offered at the voices outpatient clinic (Stemmenpoli) in Groningen and in an NHS service for distressing voices in Sussex. Also part of CBT for psychosis
Clinical summaryFor health professionals

What it is

Coping training is a talking therapy for people whose voices, or other psychotic symptoms, persist despite medicine. With a therapist, the person finds out which of their own ways of coping help, and learns to use them more deliberately.1,2 In studies, it was given alongside medicine and usual care.3

How it works

Almost everyone who hears voices finds some way of coping with them, and the strategies are similar across cultures.4 A study of 40 people with persistent voices, published in 1981, described the most common ones: changing activity, seeking contact with other people, calming down or becoming more alert, and shifting attention. Those who coped well used such strategies systematically.5

Coping training builds on this. The person and the therapist look at what the person already does when the voices come, and which strategies help. They then practise the strategies that help, so that the person uses more of them, and to better effect. In the first trial, the more a person’s coping improved, the more their symptoms fell.2

In Groningen, coping training is combined with CBT and involves the person’s family.6

History

Coping training grew out of studies, such as the one from 1981, showing that people with persistent voices develop their own ways of coping.5 In 1993, a team in Manchester tested it in a trial, under the name coping strategy enhancement.1 In the 1990s, the voices outpatient clinic of the University Hospital Groningen combined coping training with CBT, and tested the combination in a trial published in 2004.3,7

Coping methods have since become part of CBT for psychosis.4 NICE lists “promoting alternative ways of coping with the target symptom” among the components of CBT for psychosis.8

How well it works

In the Manchester trial, people whose symptoms had persisted despite medicine had either coping training or training in problem solving. Both groups had fewer psychotic symptoms than while they were waiting for treatment, and coping training may have helped slightly more. Neither treatment improved negative symptoms or social functioning.1

In the Groningen trial, 63 people who had heard voices for more than 10 years, despite medicine, had either the combined treatment or routine care for 9 months. The burden of the voices and other symptoms improved most in the treatment group.7 At 18 months, quality of life and social functioning were better than with routine care.9

An earlier group of 40 people treated in Groningen was followed for 4 years. Sixty in 100 kept their improvement, and a third improved further. The voices stopped altogether in 18 in 100.6 This study had no comparison group.

A brief version, with four sessions, is used in an NHS service for distressing voices in Sussex. Among 125 people with psychosis, distress from voices fell after treatment. There was no comparison group.10

A 2007 review found some evidence that coping training helps, but concluded that its benefit for voices in particular was not yet known.4

Possible downsides

In the Manchester trial, 49 people were recruited, but only 27 started and completed treatment.1 Voices rarely stop altogether: in Groningen, they disappeared in 18 in 100 people after 4 years.6 The evidence comes from small studies.

Format

One to one with a therapist. The brief version in Sussex has four sessions.10 The Groningen programme lasted 9 months and included the person’s family.7,6 When coping training is part of CBT for psychosis, NICE recommends at least 16 sessions.8

Contraindications and cautions

In studies, coping training was given alongside medicine and usual care, not instead of them.3 The 1981 study noted a high risk of suicide among people with persistent voices.5

Alternatives

CBT for psychosis (opens in a new tab) uses coping strategies among other methods. AVATAR therapy (opens in a new tab) and Talking With Voices (opens in a new tab) work on the person’s relationship with the voice. The Maastricht interview (opens in a new tab) maps a person’s voices and links them to their life story.

What we don’t know yet

  • Whether coping training helps more than other talking therapies for voices.
  • Which strategies work best, and for whom.
  • Whether the brief four-session version works when tested against a comparison group.

Where it is offered

See them on the map

Sources

  1. Tarrier N, Beckett R, Harwood S, et al. A trial of two cognitive-behavioural methods of treating drug-resistant residual psychotic symptoms in schizophrenic patients: I. Outcome. British Journal of Psychiatry. 1993;162(4):524–532.
    DOI (opens in a new tab)PubMed (opens in a new tab)
  2. Tarrier N, Sharpe L, Beckett R, et al. A trial of two cognitive behavioural methods of treating drug-resistant residual psychotic symptoms in schizophrenic patients. II. Treatment-specific changes in coping and problem-solving skills. Social Psychiatry and Psychiatric Epidemiology. 1993;28(1):5–10.
    DOI (opens in a new tab)PubMed (opens in a new tab)
  3. Jenner JA, van de Willige G, Wiersma D. Effectiveness of cognitive therapy with coping training for persistent auditory hallucinations: a retrospective study of attenders of a psychiatric out-patient department. Acta Psychiatrica Scandinavica. 1998;98(5):384–389.
    DOI (opens in a new tab)PubMed (opens in a new tab)
  4. Farhall J, Greenwood KM, Jackson HJ. Coping with hallucinated voices in schizophrenia: a review of self-initiated strategies and therapeutic interventions. Clinical Psychology Review. 2007;27(4):476–493.
    DOI (opens in a new tab)PubMed (opens in a new tab)
  5. Falloon IR, Talbot RE. Persistent auditory hallucinations: coping mechanisms and implications for management. Psychological Medicine. 1981;11(2):329–339.
    DOI (opens in a new tab)PubMed (opens in a new tab)
  6. Wiersma D, Jenner JA, van de Willige G, et al. Cognitive behaviour therapy with coping training for persistent auditory hallucinations in schizophrenia: a naturalistic follow-up study of the durability of effects. Acta Psychiatrica Scandinavica. 2001;103(5):393–399.
    DOI (opens in a new tab)PubMed (opens in a new tab)
  7. Jenner JA, Nienhuis FJ, Wiersma D, van de Willige G. Hallucination focused integrative treatment: a randomized controlled trial. Schizophrenia Bulletin. 2004;30(1):133–145.
    DOI (opens in a new tab)PubMed (opens in a new tab)
  8. National Institute for Health and Care Excellence. Psychosis and schizophrenia in adults: prevention and management (CG178). Last updated 4 September 2026. Accessed 10 November 2026.Recommendation 1.3.7.1.nice.org.uk (opens in a new tab)
  9. Wiersma D, Jenner JA, Nienhuis FJ, van de Willige G. Hallucination focused integrative treatment improves quality of life in schizophrenia patients. Acta Psychiatrica Scandinavica. 2004;109(3):194–201.
    DOI (opens in a new tab)PubMed (opens in a new tab)
  10. Morrice F, Jones AM, Burgio V, et al. Brief coping strategy enhancement for the treatment of distressing voices in the context of borderline personality disorder: a comparison with outcomes in the context of psychosis. Clinical Psychology & Psychotherapy. 2022;29(2):567–578.
    DOI (opens in a new tab)PubMed (opens in a new tab)

Not medical advice. Talk to a doctor before starting or changing any treatment. Disclaimer

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Page last reviewed: 10 November 2026Next review due: May 2027

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